Frequently Asked Questions
About Diamonds
1. What is the difference between lab-grown and natural diamonds?
Lab-grown diamonds are created in a lab under controlled conditions but have the same physical, chemical, and optical properties as mined diamonds. Natural diamonds are formed deep within the earth over billions of years. Both are real diamonds — the key difference is their origin.
2. How do I know if your diamonds are real?
Every diamond we sell — whether lab-grown or natural — is authentic and certified. You’ll receive a grading report from reputable gemological labs (like IGI or GIA) with your purchase.
3. Are lab-grown diamonds sustainable?
Yes, lab-grown diamonds are often considered a more eco-friendly choice because they require less mining and have a lower carbon footprint.
4. Do your gemstones and diamonds come with certificates?
Yes, all our stones come with authenticity certificates. Diamonds (lab or natural) are certified for cut, color, clarity, and carat weight.
Customization & Design
5. Can I customize a piece of jewelry?
Absolutely! We specialize in bespoke jewelry. Share your vision or sketch, and we’ll help craft a unique piece — set with your choice of lab-grown or natural diamonds.
6. What metals do you offer for customization?
We offer 14K and 18K Gold (Yellow, White, and Rose), Platinum, and other luxury-grade metals to match your design preferences and skin tone.
7. Can I see a sketch or preview before finalizing my custom piece?
Definitely. We provide design previews, and in some cases, 3D renders or wax models, so you can visualize your jewelry before production begins.
8. Can I choose between lab-grown and natural diamonds for any design?
Yes! Most of our designs are flexible. You can request your preferred diamond type and we’ll source accordingly.
9. Do you offer engraving or personal touches?
Of course. We can engrave names, dates, or short messages to make your piece even more meaningful.
Orders & Delivery
10. How long does it take to receive my order?
Ready-made pieces usually ship within 2–3 business days. Custom and bespoke designs typically take 10–21 days, depending on complexity.
11. Do you offer returns or exchanges?
Yes. We want you to love your jewelry. If you're not satisfied, you can return or exchange it within 15 days of delivery (some custom orders may have exceptions).
12. Can I track my order?
Yes. Once your order ships, we’ll email you a tracking number so you can follow its journey to your doorstep.
Sizing, Care & Packaging
13. What if my ring doesn’t fit?
No worries — we offer one free resizing within 30 days of delivery. Contact us, and we’ll make sure it fits just right.
14. How do I care for my Chique Belle jewelry?
Gently clean your jewelry with a soft cloth or mild soap solution. Keep it in a soft pouch when not worn to avoid scratches.
15. Is your packaging gift-ready?
Yes — every order comes in elegant, gift-worthy packaging with a certificate of authenticity included.
Frequently Asked Questions
About Diamonds
1. What is the difference between lab-grown and natural diamonds?
Lab-grown diamonds are created in a lab under controlled conditions but have the same physical, chemical, and optical properties as mined diamonds. Natural diamonds are formed deep within the earth over billions of years. Both are real diamonds — the key difference is their origin.
2. How do I know if your diamonds are real?
Every diamond we sell — whether lab-grown or natural — is authentic and certified. You’ll receive a grading report from reputable gemological labs (like IGI or GIA) with your purchase.
3. Are lab-grown diamonds sustainable?
Yes, lab-grown diamonds are often considered a more eco-friendly choice because they require less mining and have a lower carbon footprint.
4. Do your gemstones and diamonds come with certificates?
Yes, all our stones come with authenticity certificates. Diamonds (lab or natural) are certified for cut, color, clarity, and carat weight.
Customization & Design
5. Can I customize a piece of jewelry?
Absolutely! We specialize in bespoke jewelry. Share your vision or sketch, and we’ll help craft a unique piece — set with your choice of lab-grown or natural diamonds.
6. What metals do you offer for customization?
We offer 14K and 18K Gold (Yellow, White, and Rose), Platinum, and other luxury-grade metals to match your design preferences and skin tone.
7. Can I see a sketch or preview before finalizing my custom piece?
Definitely. We provide design previews, and in some cases, 3D renders or wax models, so you can visualize your jewelry before production begins.
8. Can I choose between lab-grown and natural diamonds for any design?
Yes! Most of our designs are flexible. You can request your preferred diamond type and we’ll source accordingly.
9. Do you offer engraving or personal touches?
Of course. We can engrave names, dates, or short messages to make your piece even more meaningful.
Orders & Delivery
10. How long does it take to receive my order?
Ready-made pieces usually ship within 2–3 business days. Custom and bespoke designs typically take 10–21 days, depending on complexity.
11. Do you offer returns or exchanges?
Yes. We want you to love your jewelry. If you're not satisfied, you can return or exchange it within 15 days of delivery (some custom orders may have exceptions).
12. Can I track my order?
Yes. Once your order ships, we’ll email you a tracking number so you can follow its journey to your doorstep.
Sizing, Care & Packaging
13. What if my ring doesn’t fit?
No worries — we offer one free resizing within 30 days of delivery. Contact us, and we’ll make sure it fits just right.
14. How do I care for my Chique Belle jewelry?
Gently clean your jewelry with a soft cloth or mild soap solution. Keep it in a soft pouch when not worn to avoid scratches.
15. Is your packaging gift-ready?
Yes — every order comes in elegant, gift-worthy packaging with a certificate of authenticity included.